Author Archives: Dr. Phillip Palmer

How to manage resistance to change in the dental practice

“CHANGE”. It’s that dirty word that many of us regard as a scary thing. It involves risk and uncertainty; therefore, it induces some level of stress or anxiety. When it comes to implementing changes in the dental practice, it usually falls to either the Practice Manager or the Practice Owner to implement them and it […]

What will Practice Managers need to be equipped with in 2021

The role of the Practice Manager in a dental practice is becoming more and more critical to the success of the practice. Over the years we have met hundreds of Practice Managers and learned from them how important it is to be open to learning new skills. Over the last 2 years, we have shared […]

Introducing Prime Practice Compliance

Prime Practice, the leading independent practice management company in the southern hemisphere, is excited to announce the launch of its new Compliance division, headed by Meg Sharpe.  Infection prevention requires co-operation and adherence to strict rules by the whole dental team. Overall responsibility for infection prevention belongs to all team members; associated duties may be […]