Blogs

Your Casual Employees.….

May 2020
By Bethan Flood

There has been much interest in the latest Full Federal Court decision which has reconfirmed that casual employees who work regular (happens at set hours and normally set days) and systematic (rostered well in advance) hours, and are long term (a minimum of 6 months but normally over a period of years) indicating “predictable…


What information should your Infection Prevention Policy & Procedures Manual include?

April 2020
By Megan Sharpe

An integral piece of your required documentation at your practice, in adhering to Australian and New Zealand Compliance protocols, is the Infection Prevention Policy and Procedures Manual.

This manual must be an ultra-comprehensive document that includes information about procedures specific to the daily routines of…


Supporting yourself and your staff through the current challenges

April 2020
By Bethan Flood

Supporting each other through the current challenging times is not easy and some may find it quite daunting.

Principal Dentists and their team are worried about their personal health and well-being, as well as that of their families and patients. Owner Dentists have the added concerns…


Risk Assessment of Novel Coronavirus (COVID-19)

March 2020
By Megan Sharpe

In certain situations, the human body is a perfect environment for microorganisms to grow. Both harmless and harmful microorganisms are found on our skin, mucous membranes, and other body orifices. Normal flora is microorganisms that live both on and/or in our body in a symbiotic and non-harmful relationship with us.

People wearing face masks when they are not in clinical environments is a common sight these days. Air quality in some regions has meant increased use of surgical style face masks in the hope of filtering out pollution. 

In dentistry, clinical staff work in close proximity…


Coronavirus Infection Explained

February 2020
By Megan Sharpe

Viral Evolution - A Timely Reminder in Support of a Back to Basics Approach

What is a virus?

Viruses are microorganisms that exist almost everywhere. They can infect most living things including humans, animals, plants, fungi and…


Updates on HR and Payroll as we move into 2020

January 2020
By Bethan Flood

There are regular changes with regard to HR and Payroll matters within the Australian business landscape and keeping up to date can sometimes be daunting. Here are just a few that you may have missed. All are in effect now.

Please ensure you familiarise yourself and…


Flexible Work Arrangements

December 2019
By Bethan Flood

The opportunity to request Flexible Work Arrangements is now available for certain employees under the National Employment Standards (NES). The Fair Work Act states: “To be eligible you must have worked for your employer for at least 12 months on a full-time or part-time basis. Long term casual employees who have a…


SUSTAINABLE COMPLIANCE: THREE PLACES TO START GOING GREEN IN 2020

November 2019
By Megan Sharpe

Reused and reduced.

Recycled and repurposed.

Composted and compounded.

Historically in dentistry, we have been a high waste, non-reusable industry. We’ve tried, unsuccessfully, to reduce and reuse but there seem to be numerous obstacles…


Making your Practice Mentally Healthy in 2020

October 2019
By Bethan Flood

We all have a responsibility to provide a safe and fair workplace for our employees. Creating a mentally healthy Practice has benefits for both the Principal Dentist, the employees and the patients!

A mentally healthy practice should support the mental health of the individual and the…


Why managers should take notes?

September 2019
By Bethan Flood

Fair Work states that a manager will find taking notes being “useful for keeping a record of your meetings and discussions with employees. Employers are advised to always keep written records throughout the process of managing performance or conduct issues”

Notes can be comprehensive, bullet points or…


Reference Checking

July 2019
By Bethan Flood

Is reference checking worth the time and effort to complete? Many say that reference checking is a waste of time, but completed correctly, it can assist to confirm your decision….or confirm the red flags you had about the candidate.

We recommend you complete reference checking on…


Unpaid Trials

January 2019
By Bethan Flood

It is quite often the case within a dental practice that a new employee is requested to complete a trial. If you are requesting this at your practice……are you completing it correctly??

Trials are traditionally unpaid and should be for no more than a few hours…


What information should your Infection Prevention Policy & Procedures Manual include?

December 2018
By Megan Sharpe

Estimate reading time: 3 - 5 mins

An integral piece of your required documentation at your practice, in adhering to Australian and New Zealand Compliance protocols, is the Infection Prevention Policy and Procedures Manual.

This manual must be an ultra-comprehensive…


What is the Role of a Support Person?

December 2018
By Bethan Flood

A support person is someone who accompanies an employee into a meeting, normally a performance counselling/disciplinary meeting. They are chosen and requested by the employee as the support person.

The manager conducting the meeting, must ensure that the support person is clearly aware that it is…


Complacent or Compliant?

November 2018
By Karen Houghton

Estimated reading time: Approx. 5 minutes

Whenever asked about infection prevention and sterilisation protocols and procedures, the three most common statements we hear from different members of the dental team are:

“Oh, the girls do that.”

Sharing interview feedback is not only an important aspect of the hiring process, but the timeliness of the feedback is equally important. Timeliness of feedback, impacts the candidates and the employer.

Often this important aspect is missed out because employers are either too busy, they do…


Random Infection Control Audits to happen in NSW

November 2018
By Megan Sharpe

The Dental Council of NSW has issued an important announcement on the. 7th of November 2018 that it will carry out random infection control audits at dental practices whether or not a practitioner or practice has been subject to a complaint.

"Following a serious infection control…


How to get your dental practice Compliant: the 4 components of Compliance

November 2018
By Karen Houghton

Estimate reading time: 5-7 minutes

Is your practice compliant?

Infection control breaches should never ever be taken lightly. With most practices achieving an average of 77% compliance rate when audited, the risks are very real and concerning.

Dental Practices across Australia need to be aware of the recent amendment to the Health Professionals and Support Services Award. A Casual Conversion clause was recently included and is effective 1 October 2018.

The new clause will affect the obligations of all dental practices employing casual…


Resumes and their Red Flags

August 2018
By Bethan Flood

Whether it’s your own resume or a resume you have received for a role, there are several areas within a resume that may be detrimental to the applicant’s progression to the next stage – sometimes referred to as “red flags”. Many of these may be addressed in interviews, but some may hinder…


The damages incurred by an infection control breach are huge! The cost of completing an audit is not

November 2017
By Megan Sharpe

Prime Practice Compliance, a division of Prime Practice, is launching Infection Prevention Online Self-Assessments.

The Online Self-Assessment will allow Australian and New Zealand dental practices to undertake fast, cost-effective assessments that are fully compliant with the current AUS/NZ standards for infection prevention. The Audit tool will produce a comprehensive audit report and action…


Introducing Prime Practice Compliance

February 2017
By Dr. Phillip Palmer

Prime Practice, the leading independent practice management company in the southern hemisphere, is excited to announce the launch of its new Compliance division, headed by Meg Sharpe. 

Infection prevention requires co-operation and adherence to strict rules by the whole dental team. Overall responsibility for infection prevention…


Your Casual Employees.….

May 2020
By Bethan Flood

There has been much interest in the latest Full Federal Court decision which has reconfirmed that casual employees who work regular (happens at set hours and normally set days) and systematic (rostered well in advance) hours, and are long term (a minimum of 6 months but normally over a period of years) indicating “predictable…


What information should your Infection Prevention Policy & Procedures Manual include?

April 2020
By Megan Sharpe

An integral piece of your required documentation at your practice, in adhering to Australian and New Zealand Compliance protocols, is the Infection Prevention Policy and Procedures Manual.

This manual must be an ultra-comprehensive document that includes information about procedures specific to the daily routines of…


Supporting yourself and your staff through the current challenges

April 2020
By Bethan Flood

Supporting each other through the current challenging times is not easy and some may find it quite daunting.

Principal Dentists and their team are worried about their personal health and well-being, as well as that of their families and patients. Owner Dentists have the added concerns…


Risk Assessment of Novel Coronavirus (COVID-19)

March 2020
By Megan Sharpe

In certain situations, the human body is a perfect environment for microorganisms to grow. Both harmless and harmful microorganisms are found on our skin, mucous membranes, and other body orifices. Normal flora is microorganisms that live both on and/or in our body in a symbiotic and non-harmful relationship with us.

People wearing face masks when they are not in clinical environments is a common sight these days. Air quality in some regions has meant increased use of surgical style face masks in the hope of filtering out pollution. 

In dentistry, clinical staff work in close proximity…


Coronavirus Infection Explained

February 2020
By Megan Sharpe

Viral Evolution - A Timely Reminder in Support of a Back to Basics Approach

What is a virus?

Viruses are microorganisms that exist almost everywhere. They can infect most living things including humans, animals, plants, fungi and…


Updates on HR and Payroll as we move into 2020

January 2020
By Bethan Flood

There are regular changes with regard to HR and Payroll matters within the Australian business landscape and keeping up to date can sometimes be daunting. Here are just a few that you may have missed. All are in effect now.

Please ensure you familiarise yourself and…


Flexible Work Arrangements

December 2019
By Bethan Flood

The opportunity to request Flexible Work Arrangements is now available for certain employees under the National Employment Standards (NES). The Fair Work Act states: “To be eligible you must have worked for your employer for at least 12 months on a full-time or part-time basis. Long term casual employees who have a…


SUSTAINABLE COMPLIANCE: THREE PLACES TO START GOING GREEN IN 2020

November 2019
By Megan Sharpe

Reused and reduced.

Recycled and repurposed.

Composted and compounded.

Historically in dentistry, we have been a high waste, non-reusable industry. We’ve tried, unsuccessfully, to reduce and reuse but there seem to be numerous obstacles…


Making your Practice Mentally Healthy in 2020

October 2019
By Bethan Flood

We all have a responsibility to provide a safe and fair workplace for our employees. Creating a mentally healthy Practice has benefits for both the Principal Dentist, the employees and the patients!

A mentally healthy practice should support the mental health of the individual and the…


Why managers should take notes?

September 2019
By Bethan Flood

Fair Work states that a manager will find taking notes being “useful for keeping a record of your meetings and discussions with employees. Employers are advised to always keep written records throughout the process of managing performance or conduct issues”

Notes can be comprehensive, bullet points or…


Reference Checking

July 2019
By Bethan Flood

Is reference checking worth the time and effort to complete? Many say that reference checking is a waste of time, but completed correctly, it can assist to confirm your decision….or confirm the red flags you had about the candidate.

We recommend you complete reference checking on…


Unpaid Trials

January 2019
By Bethan Flood

It is quite often the case within a dental practice that a new employee is requested to complete a trial. If you are requesting this at your practice……are you completing it correctly??

Trials are traditionally unpaid and should be for no more than a few hours…


What information should your Infection Prevention Policy & Procedures Manual include?

December 2018
By Megan Sharpe

Estimate reading time: 3 - 5 mins

An integral piece of your required documentation at your practice, in adhering to Australian and New Zealand Compliance protocols, is the Infection Prevention Policy and Procedures Manual.

This manual must be an ultra-comprehensive…


What is the Role of a Support Person?

December 2018
By Bethan Flood

A support person is someone who accompanies an employee into a meeting, normally a performance counselling/disciplinary meeting. They are chosen and requested by the employee as the support person.

The manager conducting the meeting, must ensure that the support person is clearly aware that it is…


Complacent or Compliant?

November 2018
By Karen Houghton

Estimated reading time: Approx. 5 minutes

Whenever asked about infection prevention and sterilisation protocols and procedures, the three most common statements we hear from different members of the dental team are:

“Oh, the girls do that.”

Sharing interview feedback is not only an important aspect of the hiring process, but the timeliness of the feedback is equally important. Timeliness of feedback, impacts the candidates and the employer.

Often this important aspect is missed out because employers are either too busy, they do…


Random Infection Control Audits to happen in NSW

November 2018
By Megan Sharpe

The Dental Council of NSW has issued an important announcement on the. 7th of November 2018 that it will carry out random infection control audits at dental practices whether or not a practitioner or practice has been subject to a complaint.

"Following a serious infection control…


How to get your dental practice Compliant: the 4 components of Compliance

November 2018
By Karen Houghton

Estimate reading time: 5-7 minutes

Is your practice compliant?

Infection control breaches should never ever be taken lightly. With most practices achieving an average of 77% compliance rate when audited, the risks are very real and concerning.

Dental Practices across Australia need to be aware of the recent amendment to the Health Professionals and Support Services Award. A Casual Conversion clause was recently included and is effective 1 October 2018.

The new clause will affect the obligations of all dental practices employing casual…


Resumes and their Red Flags

August 2018
By Bethan Flood

Whether it’s your own resume or a resume you have received for a role, there are several areas within a resume that may be detrimental to the applicant’s progression to the next stage – sometimes referred to as “red flags”. Many of these may be addressed in interviews, but some may hinder…


The damages incurred by an infection control breach are huge! The cost of completing an audit is not

November 2017
By Megan Sharpe

Prime Practice Compliance, a division of Prime Practice, is launching Infection Prevention Online Self-Assessments.

The Online Self-Assessment will allow Australian and New Zealand dental practices to undertake fast, cost-effective assessments that are fully compliant with the current AUS/NZ standards for infection prevention. The Audit tool will produce a comprehensive audit report and action…


Introducing Prime Practice Compliance

February 2017
By Dr. Phillip Palmer

Prime Practice, the leading independent practice management company in the southern hemisphere, is excited to announce the launch of its new Compliance division, headed by Meg Sharpe. 

Infection prevention requires co-operation and adherence to strict rules by the whole dental team. Overall responsibility for infection prevention…