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Mastering Practice Ownership will help you to:
BOOST Practice Production
DRIVE Financial Outcomes
GROW the Patient Base
Increase production with an enhanced patient experience
- Increase production and practice value through a solid and consistently positive patient experience
- Impact patient retention
- Build patient confidence in the practice at every point of contact
- Align the team and get everyone on the same page
Know the numbers to optimise profitability and practice growth
- Understand the story behind the numbers
- The top 5 KPIs you’ll want to track and why
- Benchmarks: how do your numbers compare to industry benchmarks?
- Planning and forecasting towards better business strategy
Marketing to attract patients
- Know and understand your target patients
- Tips for thorough and targeted marketing communication
- Maximise website content, social marketing and SEO
Effective leadership is the foundation of every practice
- Agile Leadership for times of change and uncertainty
- Shifting your own Mindset and lifting your Emotional Intelligence
- The 3 keys to keeping team members motivated
