Cancellations and Late Patients

During this session, we take a look at how to prevent cancellations and fail to attends by pre-empting in the treatment room and front office using powerful communication tools. We also identify protocols for dealing with Cancellations when they do occur and how to best manage those late patients. This session helps to empower the team to minimise disruption to the ideal day whilst maintaining relationships with patients.

Live Online Training

This Live Online Training course is run using an online training software called Zoom. You will be able to see and hear the presenters as well as view their presentation on the screen.

While you won’t need to use your webcam or your microphone, you will be engaged on various topics using the chat tool, question polls and other live online activities!

Learn more about Live Online here!

Pricing

Register now »
Role Cost*2 (USD)
Team Member $109.00
Owner $109.00
*2 Price differs per location of the workshop. Please select a location.
Discounts are not cumulative, but we'll always give you the highest applicable discount!
CPD Accreditation

Australian clinicians are required to make their own assessment as to the number of hours of Non-Scientific Continuing Education each course provides. This course is eligible for NZDA CPD points.

Prime Practice guarantees courses are compliant with the current Dental Board of Australia Guidelines on Continuing Professional Development.

* Number of accredited CPD hours depends on the length of the workshop.

Register

Audience
Dentist, Team
Duration
1 hour
CPD hours
Up to 1 hour
Enquire

Dates

The Cancellations and Late Patients workshop is going to being held on the following dates and locations:

March
2019
21
1:30pm
April
2019
11
3:00pm
May
2019
28
9:30am
June
2019
19
11:00am
July
2019
9
1:30pm
August
2019
8
3:00pm
September
2019
25
9:30am
October
2019
23
11:00am
November
2019
26
1:30pm