During this session, we take a look at how to prevent cancellations and fail to attends by pre-empting in the treatment room and front office using powerful communication tools. We also identify protocols for dealing with Cancellations when they do occur and how to best manage those late patients. This session helps to empower the team to minimise disruption to the ideal day whilst maintaining relationships with patients.
Live Online Training
This Live Online Training course is run using an online training software called Zoom. You will be able to see and hear the presenters as well as view their presentation on the screen.
While you won’t need to use your webcam or your microphone, you will be engaged on various topics using the chat tool, question polls and other live online activities!
Discounts are not cumulative, but we'll always give you the highest applicable discount!
Australian clinicians are required to make their own assessment as to the number of hours of Non-Scientific Continuing Education each course provides. This course is eligible for NZDA CPD points.
Prime Practice guarantees courses are compliant with the current Dental Board of Australia Guidelines on Continuing Professional Development.
* Number of accredited CPD hours depends on the length of the workshop.