Workshops

With over 20 different workshop topics you and your team will gain a deep insight into every facet of a successful dental practice.

Check out the workshop calendar to see when we're in a city near you!

Our workshops and seminars are a great investment in you and your team for long term practice benefits including communication, team cohesion and creating an ideal day, every day.

Workshop categories

Best Practice Phone Skills
Dentist & team - Auckland, Brisbane, Melbourne, Sydney

This workshop will teach your front office team or anyone who answers the phone communication skills so they can maximise conversion of phone calls to patients and build trust to form a relationship before the patient ever meets the dentist.

Online Best Practice Phone Skills
Dentist & team - Live Online

This online training will teach your front office team or anyone who answers the phone communication skills so they can maximise conversion of phone calls to patients and build trust to form a relationship before the patient ever meets the dentist.

Program only
Business Management Strategies
Dentist - Sydney

In this workshop, you will use a business management dashboard to diagnose your leadership, finances and systems. We'll help you build a business plan for continuous growth, and show you how to manage time and stress by using effective tools.

Program only
Online Cancellations, FTA's and Late Patients
Dentist & team - Live Online

Create processes and policies to minimize disruptions and prevent cancellations, FTAs and late patients.

Communications Intensive for Hygienists and OHTs
Dentist & team - Adelaide, Auckland, Brisbane, Melbourne, Perth, Sydney, Wellington

Learn how to communicate better in order to ensure your team can support the hygienist or OHT, and turn patients into devoted fans who will own their oral health conditions.

Program only
Getting Aligned
Dentist & team - Adelaide, Melbourne, Sydney

Align your practice systems to ensure your team has a consistent approach to appointment scheduling, cancellations, emergency patients and internal communication.

Program only
Online Handling Emergencies
Dentist & team - Live Online

Create an emergency patient policy that suits your practice in order to minimize disruptions to the ideal day and maximize patient care.

Infection Prevention and Sterilisation Regional Roadshow
Dentist & team - Adelaide, Canberra, Darwin, Geelong, Hobart, Newcastle, Townsville

Sterilisation and disinfection are important for both personal safety and patient safety. All processes should be based on a philosophy of risk management and quality assurance. The philosophy of how an item is used, stored, contaminated and reused or disposed determines the optimal method of sterilisation and/or disinfection.
The latest Aus and NZ standards (AS/NZS4815) stipulate that dental practices need to provide appropriate education and training for staff responsible for instruments.

Infection Prevention and Sterilisation Workshop
Dentist & team - Brisbane, Melbourne, Sydney

Sterilisation and disinfection are important for both personal safety and patient safety. All processes should be based on a philosophy of risk management and quality assurance. The philosophy of how an item is used, stored, contaminated and reused or disposed determines the optimal method of sterilisation and/or disinfection.
The latest Aus and NZ standards (AS/NZS4815) stipulate that dental practices need to provide appropriate education and training for staff responsible for instruments.

Keeping Patients for Life
Dentist & team - Adelaide, Auckland, Brisbane, Melbourne, Perth, Sydney, Wellington

The cost of getting new patients is 18 times more expensive than the cost of keeping your current patients.
With ever- increasing competition in the dental market, there has never been a stronger need for practices to hold on to their patients.
This 1-day team workshop will provide the fundamentals to maintain a loyal patient base, forever!!

Program only
Leadership Skills
Dentist - Sydney

This workshop covers setting expectations for each team member, how to communicate with them effectively, and delegation and listening skills. We'll help you become the best leader possible!

Program only
Leadership Strategies
Dentist - Sydney

Learn the power of positive psychology and the business planning tool: appreciative inquiry. Build on the strengths of your team and coach them for success.

Masters of Leadership
Dentist - Sydney

This 1 day workshop is for Prime Practice Masters Clients who want to thrive in the swiftly changing dental landscape.

Suitable for Prime Practice Masters clients (and invited guests) ONLY
Recommended for practice owners, spouses/partners and practice manager only.

Power to the Practice Manager
Dentist & team - Auckland, Brisbane, Melbourne, Sydney

This 1-day workshop addresses the changing and expanding role of the Practice Manager providing tools to help take some of the responsibility off the shoulders of the practice owner/dentist.

Practice Owner's Workshop
Dentist - Adelaide, Auckland, Brisbane, Melbourne, Perth, Sydney

Learn the fundamentals of running a successful practice with this dental practice management course.
The Practice Owner's Workshop will teach practice owners how to schedule an ideal day every day, unlock the secrets to effective dental marketing, learn the communication skills necessary to build positive patient relationships and the leadership skills that will see your practice flourish.

Primespeak Master Class - Patient: Harry
Dentist - Sydney

The much anticipated sequel to our well-renowned Primespeak seminar is here. Primespeak Master Class will help you hone and refine your dental communication skills to increase optimum treatment acceptance.

Primespeak Master Class - Patient: Mildred C
Dentist - Sydney

The much anticipated sequel to our well-renowned Primespeak seminar is here. Primespeak Master Class will help you hone and refine your dental communication skills to increase optimum treatment acceptance.

Primespeak Seminar
Dentist & team - Adelaide, Auckland, Brisbane, Melbourne, Perth, Sydney, Wellington

Our world famous communications seminar has been around the world, teaching dentists new communication skills enabling them to create and maintain long term relationships with their patients.
Learn how to get patients wanting the treatment you know they need by eliminating sales pressure and creating great, long lasting patient relationships.

Primespeak Seminar Singapore
Dentist - Singapore

Our world famous communications seminar has been around the world, teaching dentists new communication skills enabling them to create and maintain long term relationships with their patients.
Learn how to get patients wanting the treatment you know they need by eliminating sales pressure and creating great, long lasting patient relationships.

Program only
Team Collaboration
Dentist & team - Adelaide, Auckland, Brisbane, Geraldton, Hobart, Melbourne, Newcastle, Perth, Sydney, Wagga Wagga, Wellington

We'll teach you strategies for self-management and help you out with group decision making. You'll also learn about communication styles, problem solving and team motivation.

Program only
Team Growth
Dentist & team - Adelaide, Auckland, Brisbane, Canberra, Hobart, Melbourne, Newcastle, Orange, Perth, Singapore, Sydney, Wellington

Gain skills and strategies to get your team to embrace ownership thinking and take responsibility for the success of the practice.

Program only
Team Masters Strengthening
Dentist & team - Brisbane

A team is only as good as the individuals that make up the team. Although certain team members have more or less authority in the group, each individual plays an important role in shaping the personality and work effectiveness of the team. The Team Masters program is designed for effective teams wanting to become high performance teams.

Program only
Online Using the Prime Engine
Dentist & team - Location to be announced

Get the most out of Prime Practice by understanding the Prime Engine. Learn how to use videos, improve practice efficiencies with best practice systems, improve in-practice communication and improve your team meetings.

CPD hours available!

Australian clinicians are required to make their own assessment as to the number of hours of Non-Scientific Continuing Education each course provides. This course is eligible for NZDA CPD points.

Prime Practice guarantees courses are compliant with the current Dental Board of Australia Guidelines on Continuing Professional Development.

Upcoming

A quick overview of the next few workshops we'll be hosting.

September
2017
27-28
2-day
Primespeak Seminar
Fully booked - Adelaide
Program only
28-29
2-day

Programs

  • Coaching
  • All workshops
  • Number tracking
  • E-learning application
  • Management apps

Planning to visit more workshops? Want more support than just a one-off course? Have a look at our Prime Practice programs!

Prime Practice programs »