V ery informative, constructive and presented in a friendly manner.

A wonderful trainer. So easy to talk to and gives wonderful energetic presentations.

T he trainer was energetic and very forth coming with information. He was approachable and very comfortable to communicate with.

T he workshop allowed me to understand how I could keep my patients with me long term and give them the best treatment by allowing them to make informed decisions.

E xcellent workshop, cemented and organised many concepts in just 2 days that I had to pick up during years of practice.

T he workshop was great! The trainers were really engaging, fun and attentive. Learnt a lot of techniques which I’m really excited to try out at work and put them into practice.

V ery insightful and enjoyable workshop. Very helpful. I would hope for my entire team to attend this course !

T he trainers are really professional speakers, they can instill the knowledge and project the course really well. Highly recommend my Doctors and Collegues to attend.

A bsolutely brilliant 2 day workshop very engaging and I will take away practical tips that i can use immediately upon returning to work.

A lot of reinforcement of concepts and workflow through out the 2 days, with activities to practice this reinforcement. Great structuring!

I thoroughly enjoyed the workshop and learnt the soft skills and techniques.

H ad a great time. Learnt some good tools.

P rimespeak helps me understand my blindspots and weakness. Improves my skills as a conversationalist as well.

I t's always good attending Prime workshops where you get to meet other people from the same industry and also energize yourself to continue working to the high standard. Thank you Prime team!

V ery happy with the quality of the program. The content and the way it was implemented made the learning easy and interesting.

I really enjoyed the class. I found useful tips and things I can implement in the clinic.

H aving done the online phone skills twice I found this reinforces concepts that have been introduced and also good to hear the experiences of others along with the trainers thoughts as to what has worked well for others in the past.

T hank you so much it was really exciting and informative.

P rime Practice solidified the importance of exceptional levels of customer service that leads to better patient care.

D efinitely interested in more courses, following the positive experience of my first Prime Practice course. This was exceptionally run and the instructor was very professional and knowledgeable.

M ission accomplished! The trainer was excellent, addressed and explained real issues. My FOC really got a lot from today. Special for me and so important to empower staff skills.

T hank you for a very informative day. Lot's of new tips to add into my practice.

D ear Prime Practice..... It is no exaggeration to say that Primespeak is the most profound and influential course I have ever done. Fantastic presenters Fantastic material I have been doing Primespeak in a maybe mid – level type way since my first course 7 years ago....... Its not about the big cases or the money. Its not really even about filling the appointment book etc.... I think at the very heart, Primespeak delivers deep personal satisfaction. Its in the patient’s eyes when they are so very grateful. Its the nurse’s expression of amazement, when patients repeatedly book for treatment. Primespeak undoes the damage caused to dentists by years of study. Primespeak showed me that dentistry is not about teeth, its about people. Yours Sincerely, Dr Damien Jones

G reat course - well presented - interactive sessions particularly useful.

7 years ago Primespeak made a huge impact to my dental career. The second time around I found it just as stimulating and exciting.

I have been challenged to adopt a new paradigm of communication that will empower patients to feel a freedom of choice to seek care from me attuned to their values and circumstances.

P rime has allowed me to focus on my communication skills and building a rapport with my patients. The trainers were knowledgeable and used humor appropriately. Highly recommend!

V ery enjoyable and insightful course content. Gives a good overall perspective to me on how much preparation and guidance the dentists follow on a day to day basis, and the support I can offer.

L ove the positive attitude and how we can somehow change and train optimistic attitude. Awesome tools.

T hanks for a great day. It was informative and fun and moved along nicely.

I did Prime for the first time 4 years ago and it has changed the way I practice. I find the techniques very useful and applicable. Thanks for changing my life!

F antastic energy and enthusiasm from the trainer. He explained the concepts well and was gracious with questions to enable best learning.

T he trainer was so enthusiastic and positive in teaching. I was new to Primespeak principles and am now so encouraged to master it for the benefit of my patients, staff and practice. Thank you so much!

P rimespeak has given me confidence to present optimum treatment options to my patients without coming across as 'salesy'. Would recommend it to any dentist or practice.

T oday was amazing our prime speaker was fantastic. I loved the toys and roll playing activities.

I learned new things and can't wait to implement them in our practice.

E njoyed how this workshop brought the whole clinic together as a team and was very positive.

A nother fantastic learning experience. Always informative and relevant.

T hank you for a lovely and informative day. Can't wait to implement!

B rilliant course, thanks you. Very informative, a lot to reflect about and take back to East Keilor Dental.

A fantastic program that was extremely informative with plenty of great theories to take home.

L ove the Prime Practice staff. Always so friendly and welcoming. Explains the concepts really well. Always such a positive experience when I attend the Prime Practice courses.

M y life support for my business, team and me!

A s always there is always something useful in 'whole of life' that I can take from today as well as use for work.

G reat day of constructive participation with fellow professionals. The practice will again benefit from the day and move forward to help give our patients an exceptional experience.