G reat workshop which gave me a lot to think about.

I was surprised how open the dentists were to sharing experiences.

W ell run informative seminar.

V ery helpful and applicable to daily practice.

I t was very interactive and had a variety of different mediums to support the information provided, learnt lots toady.

V ery interesting learning about this new perspective of interacting with patients.

I t was very informative , fun and practical.

V ery informative and I learnt a lot of skills to be efficient in providing quality care.

A n amazing experience with the presenter having an answer to every question.

S o much to learn, very interesting, great presenter!

I have learnt heaps especially on patient psychology.

I really enjoy the shift when it comes to the new patient exam.

I t is very hard to change a dentist's mindset, but as the seminar wore on, and my goal being IMPROVE MY PATIENTS oral health, I began to see the methodology, and how we do not think like patients. So I definitely am very positive about this. Will I use everything I have learnt for each patient, probably not, but I do have a lot of tools now that I can tailor for each patient. I will likely follow upside down triangle approach though. So thank you again.

I nformative and energetic. Great ideas for success of a practice and team building.

W e took a lot away with us to think and talk about and implement within our practice.

L earnt a lot of useful tips today that I will definitely be able to take away and use in my job.

I really enjoyed the small group. It gave us a chance to relax and open up about some real concerns. I think we all appreciate the new tools.

F antastic and enthusiastic presenter.

E xcellent information and delivery.

R elevant information that I can apply into my everyday practice.

V ery good content in this course, very good speaker, lots of motivation, it was an eye opener.

V ery informative, constructive and presented in a friendly manner.

A wonderful trainer. So easy to talk to and gives wonderful energetic presentations.

T he trainer was energetic and very forth coming with information. He was approachable and very comfortable to communicate with.

T he workshop allowed me to understand how I could keep my patients with me long term and give them the best treatment by allowing them to make informed decisions.

E xcellent workshop, cemented and organised many concepts in just 2 days that I had to pick up during years of practice.

T he workshop was great! The trainers were really engaging, fun and attentive. Learnt a lot of techniques which I’m really excited to try out at work and put them into practice.

V ery insightful and enjoyable workshop. Very helpful. I would hope for my entire team to attend this course !

T he trainers are really professional speakers, they can instill the knowledge and project the course really well. Highly recommend my Doctors and Collegues to attend.

A bsolutely brilliant 2 day workshop very engaging and I will take away practical tips that i can use immediately upon returning to work.

A lot of reinforcement of concepts and workflow through out the 2 days, with activities to practice this reinforcement. Great structuring!

I thoroughly enjoyed the workshop and learnt the soft skills and techniques.

H ad a great time. Learnt some good tools.

P rimespeak helps me understand my blindspots and weakness. Improves my skills as a conversationalist as well.

I t's always good attending Prime workshops where you get to meet other people from the same industry and also energize yourself to continue working to the high standard. Thank you Prime team!

V ery happy with the quality of the program. The content and the way it was implemented made the learning easy and interesting.

I really enjoyed the class. I found useful tips and things I can implement in the clinic.

H aving done the online phone skills twice I found this reinforces concepts that have been introduced and also good to hear the experiences of others along with the trainers thoughts as to what has worked well for others in the past.

T hank you so much it was really exciting and informative.

P rime Practice solidified the importance of exceptional levels of customer service that leads to better patient care.

D efinitely interested in more courses, following the positive experience of my first Prime Practice course. This was exceptionally run and the instructor was very professional and knowledgeable.

M ission accomplished! The trainer was excellent, addressed and explained real issues. My FOC really got a lot from today. Special for me and so important to empower staff skills.

T hank you for a very informative day. Lot's of new tips to add into my practice.

D ear Prime Practice..... It is no exaggeration to say that Primespeak is the most profound and influential course I have ever done. Fantastic presenters Fantastic material I have been doing Primespeak in a maybe mid – level type way since my first course 7 years ago....... Its not about the big cases or the money. Its not really even about filling the appointment book etc.... I think at the very heart, Primespeak delivers deep personal satisfaction. Its in the patient’s eyes when they are so very grateful. Its the nurse’s expression of amazement, when patients repeatedly book for treatment. Primespeak undoes the damage caused to dentists by years of study. Primespeak showed me that dentistry is not about teeth, its about people. Yours Sincerely, Dr Damien Jones

G reat course - well presented - interactive sessions particularly useful.