Testimonials

Over the years we've gathered a fair amount of testimonials and reviews. We're proud of each and every one of our clients, and will gladly share their feedback with you.

P ower to the Practice Manager workshop gave so much helpful information on the overall running of the practice. Our trainers were so engaging and answered all questions to the best of their abilities.

Emily Saunders Camperdown VIC

V ery interesting in all aspects, [I] have learnt a lot of new things and also have got a lot of updates on knowledge I already had.

Alia Mohammad Melbourne VIC

I t was a great way for the whole team to come together and understand why the practice was making the changes it is making.

Shreya Gor Perth WA

I f are wondering why new patients are not rebooking, this is the seminar for you!

Dr Weicheng Jiang Melbourne VIC

V ery informative and engaging presentations. An absolute must for Dentists in all phases of practice to employ into their routines. Highly recommended.

Dr Gurpreet Sidhu Melbourne VIC

L earnt a range of techniques I can now practice and hopefully perfect with my clients. Definitely would be interested in continuing my communication skills with Primespeak!

Sapir Tossia Melbourne VIC

P rimespeak really opened my eyes to another communication language. It really broke down the theory to help make these communication techniques more implementable.

Dr Alice Chen Melbourne VIC

G reat workshop for the whole team to understand how the practice needs to operate and align values to achieve the goals of the practice.

Dr Kushal Kothari Perth WA

A ll of the activities were exciting and new. My staff enjoyed themselves and came back with useful ideas and strategies.

Dr Haddon Suttner Sydney NSW

E xcellent workshop, every clinician and member of the team should do this course.

Ruth Wang Auckland NZN

L oved the fact that we dig deeper into things and thought outside the square

Kate Mitchell Sydney NSW

I t was very structured [program] with very applicable tips, techniques and strategies to facilitate effective and efficient communication with patients.

Dr Larry Au-Yong Kuala Lumpur, MAL

V ery informative seminar with very practical tips and lessons on interacting and communicating with patients. Will definitely try to incorporate some of these techniques in day-to-day practice.

Dr Timothy Sim Kuala Lumpur, MAL

I t will be helpful with my work as a Front Desk officer as it could give me more understanding about the importance of telephone history from the patient.

Cristina Ebarvia Singapore

G reat information including tips and tricks on how to communicate with patients. This is a class to not be missed by anyone! Attend it and it will benefit you greatly!

Dr Wan Jing Ooi Selangor, MAL

L ots of "golden nuggets" to take away and use to enhance the patient experience when it comes to communicating at the new patient exam. I learn something new every time.

Dr Sylvia Lee Auckland NZN

T his was a very informative, fun and interesting day. It was so relaxed and I felt comfortable enough to speak freely. Thanks so much and look forward to going back and trying out some of these things.

Sue Pearce Dunedin NZS

G reat to have attended the workshop, and have gained some insight as to what other practices have experienced in this particular field! Received some great insight to what we could improve.

Nga Wojcik Adelaide SA

I t was nice to attend something that emphasised self and group improvement, not specifically dental

Dr Heather Mueller Sydney NSW

T here is a realisation that slowly sinks in that this [is] the only way to communicate with my patients.

Dr Paul Joicey Auckland NZN

A s a Dental Assistant I found it very helpful in clarifying how my role plays in treatment planning and building trust in the clinician-patient relationship. I look forward to putting prime into practice!

Drisana Haddow Auckland NZN

I always find the Prime workshops helpful and fun and very informative.

Sharon Tennant Melbourne VIC

I nspired to do more and learnt a lot about handling business.

Anjali n/a Sydney NSW

O ne of the better primes I’ve been too. I also really like the workshops when we get a lot of time to discuss and work together in our teams. Some workshops don’t give enough time for team discussions. I also liked the fact that there was minimal stranger danger and role playing.

Rachel n/a Brisbane QLD

T his was my first seminar as a new graduate and it was absolutely fantastic. It was run very well and was engaging! As a new graduate I believe this was a great first step into becoming a better dentist and will without a doubt improve all my patients experiences.

Dr Kashfia Jamali Melbourne VIC

I t completely changes the way I see communication. I was "unconsciously incompetent"before the course but i feel confident to build patient trust after the course

Dr Jason Lin Melbourne VIC

T his workshop is not only great to apply in a clinical setting, but also gives you an insight in how to utilise the skills in everyday experiences when communicating with people. It has taught me how to effectively build a trusting relationship with patients using prime terminology and techniques.

Dr Pinar Kaya Melbourne VIC

I am so grateful that I have been given this opportunity to attend such a wonderful seminar. The trainers have assisted us in every way possible. They have given us invaluable information that we needed for our practice as well as made us realise what we have been unconsciously doing right or wrong. Definitely, I have learned so much from this great experience and would recommend to everyone who wanted to improve their practice.

Dr Valerie Baluyut Melbourne VIC

B eautifully presented and provocatively informative...this seminar really makes you think about how you may be perceived by your patients.

Dr Lynley Neutze Auckland NZN

T he workshop taught me to be more aware of how what we unconsciously say and do could impact the way patient sees us. It also allowed me to connect with like-minded people.

Dr Chloe Chen Auckland NZN

T his is my second time I have come to Primespeak and I wouldn’t be here if it wasn’t worthwhile. It’s hard to implement everything at once as it can be overwhelming, but I think the second time I’ve picked up different things and have cemented others. Look forward to putting more into practice as time progresses.

Dr Alex Lindsay Auckland NZN

I found the interaction really helpful in understanding the concepts and how to implement them in practice.

Dr Ana Marriott Auckland NZN

T he trainer was great! My eyes have been opened to a whole new realm of understanding patients.

Dr Ange Yogarajah Auckland NZN

G ood outline and covered the material well. Helped us to see what we can start to implement tomorrow.

Dr Faris Kirmani Auckland NZN

M y experience today helped me review previous Primespeak tools I was using at the practice and remember to reintegrate some of them particularly for new staff.

Dr Pam Maule Auckland NZN

T otally enjoyed the 2 day seminar, very informative, useful.

Anthonette Melgar Melbourne VIC

G reat workshop which gave me a lot to think about.

Dr Colin Wong Wellington NZN

I was surprised how open the dentists were to sharing experiences.

Dr Helen Gerrard Wellington NZN

W ell run informative seminar.

Dr Jonathan Tso Wellington NZN

V ery helpful and applicable to daily practice.

Dr Laura Ichim Wellington NZN

I t was very interactive and had a variety of different mediums to support the information provided, learnt lots toady.

Dr Alex Lindsay Wellington NZN

V ery interesting learning about this new perspective of interacting with patients.

Dr Jayman Huang Wellington NZN

I t was very informative , fun and practical.

Dr Shuxuan Cheah Wellington NZN

V ery informative and I learnt a lot of skills to be efficient in providing quality care.

Dr Peter Sesc Wellington WA

A n amazing experience with the presenter having an answer to every question.

Paii n/a Wellington NZN

Prime Facts

Without wanting to toot our own horn, we’ve had some pretty big successes over the years - but don’t take our word for it!