fbpx

Tag Archives: Practice Manager

Supporting yourself and your staff through the current challenges

Supporting each other through the current challenging times is not easy and some may find it quite daunting. Principal Dentists and their team are worried about their personal health and well-being, as well as that of their families and patients. Owner Dentists have the added concerns of the business. So how do we support ourselves […]

Flexible Work Arrangements

The opportunity to request Flexible Work Arrangements is now available for certain employees under the National Employment Standards (NES). The Fair Work Act states: “To be eligible you must have worked for your employer for at least 12 months on a full-time or part-time basis. Long term casual employees who have a reasonable expectation of […]

Why managers should take notes?

Fair Work states that a manager will find taking notes being “useful for keeping a record of your meetings and discussions with employees. Employers are advised to always keep written records throughout the process of managing performance or conduct issues” Notes can be comprehensive, bullet points or just a diary note. The more comprehensive the information, […]

Reference Checking

Is reference checking worth the time and effort to complete? Many say that reference checking is a waste of time, but completed correctly, it can assist to confirm your decision….or confirm the red flags you had about the candidate. We recommend you complete reference checking on your final candidate. If you have two great applicants […]

What is the Role of a Support Person?

A support person is someone who accompanies an employee into a meeting, normally a performance counselling/disciplinary meeting. They are chosen and requested by the employee as the support person. The manager conducting the meeting, must ensure that the support person is clearly aware that it is a confidential meeting and that it is inappropriate for […]

Casual Conversion Update

Dental Practices across Australia need to be aware of the recent amendment to the Health Professionals and Support Services Award. A Casual Conversion clause was recently included and is effective 1 October 2018. The new clause will affect the obligations of all dental practices employing casual employees who work on a regular and systematic basis […]