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Tag Archives: dental patient communication

Are you experiencing “The Rejected Dentist Syndrome”?

Edited and updated on October 15, 2020. When we ask dentists the question “if we looked into the mouths of everyone in the population, would we see more under-treatment or over-treatment?”. The resounding answer is generally “under-treatment”. If that is indeed true, it is valuable to explore the reasons why it may be the case. […]

Build patient trust with your Position Statement

Think for a moment about somebody you really trust. It might be a family member or close friend. It might be a professional person such as a doctor or an accountant. Whoever it is, it is likely that you have some sort of history with that person. Over time you have observed them in action […]

What do your patients remember from their appointment?

Ever have this experience? You thought the appointment went really well; the patient was listening, they were smiling, they were nodding, they accepted treatment. You thought they went to the front desk and made an appointment, only to find out later that they didn’t. Or worse still, they made the appointment, but failed to attend. […]

Four obstacles that most dentists find challenging to handle

Edited and updated on October 15, 2020. When dentists offer treatment options, they do so with the patient’s optimum oral health in mind. It seems logical that a person should choose the best option as determined by their health professional. Even though there is a cost differential, it should make sense if it is the […]