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Tag Archives: build and maintain trust with patients

Breaking down the new patient exam

Most patients aren’t really concerned about their missing tooth. It’s long gone and there’s no pain. But as dentists, we know that it’s effects are causing more problems. So, we recommend a bridge or an implant. When we tell our patient “I recommend an implant” what is their typical response? “How much is that going […]

3 Keys to Building Trust with Patients

“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.” [Warren Buffett] A question I often pose to a new dentist I am working with is: What is the most valuable thing you have to offer your patients? Some dentists say excellent clinical skills, […]