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Virtual Primespeak
Patient Communication
Service Description
Our world-class patient communication program is now available in a live online training format. The proven system is the strongest and most cost effective form of marketing for your practice. Designed for Dentists, Hygienists/OHTs, and Practice Team Members to master: • Enhanced patient experience • Increased case acceptance • Increased patient retention and referrals Participants will learn the skills, techniques and strategies to build rapport and trust with this proven system. Primespeak has been delivered to practitioners globally and continues to be one of the strongest and most cost effective forms of marketing. Primespeak enhances the overall patient experience. It is through an increased patient experience and satisfaction that they will become your #1 advocate and referrer to their friends and family. This online version of the unique and world-class patient communication program Primespeak, gives participants the necessary tools to build strong patient-clinician relationships whilst simultaneously enhancing case acceptance. • Learn from expert trainers with years of experience • Explore a new paradigm for the new patient exam and learn how to use the Primespeak tools for existing patients • Present optimum treatment to patients in a 100% ethical way • Features include chat, polls and breakout rooms to ensure high engagement and interaction • Skills practice training in small groups • Access to a video training library for ongoing support • Bring together the whole clinical team for maximum learning & effectiveness The online program runs for three weeks and will be delivered online via the Zoom platform with chats, polls and breakout rooms to enhance engagement and specially designed videos that you can watch at your own pace. This program gives the participants several opportunities to skills practice in smaller groups where the facilitator can split the rooms with the perfect mix of dentists, hygienists and team members. Price varies by dental role. Each participant must complete the four modules in consecutive order over three weeks, including videos and quizzes to gain access to CPD points and certificates. You have extended access to all training tools and resources for additional 2 weeks after you complete the third virtual classroom. You must attend all 3 virtual classrooms live, this program doesn't offer a recording of the live sessions.
Cancellation Policy
Up to 4 weeks prior to the event a 25% refund is available for cancellations or applicants are able to transfer to another Prime Practice workshop (at the same cost) free of charge. No refund will be given for cancellations made with less than 4 weeks notice. Cancellations must be received in writing. Substitution of delegates can occur at any time at no cost.
Contact Details
+61 2 8935 0600
events@primepractice.com.au
Level 11 level 11/151 Castlereagh Street, Sydney NSW, Australia