Coaching Solutions
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Included in the Front Office System On Demand Training Bundle: |
What you receive: |
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Appointment Book SchedulingControl your appointment book so that it’s an ideal day at the practice every day. Discover the difference that pre-blocking and running on time will make to your patient experience. Learn the best practices that will best support your patient booking needs. |
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Cancellations & Late PatientsMinimise disruption to your ideal day by preventing cancellations and keeping your patients and team happy too. Support your team to manage cancellations effectively through the use of protocols, and transform your regularly late patients into punctual patients. |
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Huddles & Team MeetingsBuild enthusiasm, generate commitment and inspire your team by learning how to conduct a well-facilitated daily meeting that will improve team work and the effectiveness of internal communications. |
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Handling EmergenciesIdentify the clear objectives of an Emergency Appointment to ensure your Front Office Team can take control of such situations effectively whilst maximising patient care. |
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