Upskill your team to be the best they can be and help your practice thrive. This is an essential step towards ensuring your patients experience is memorable. Let this become your competitive advantage and best form of marketing.

Our Virtual In-Practice Training will provide all the training needed for you and your team to ensure your practice performs optimally. And translates into enhancing your patient acquisition strategies.

Our Virtual In-Practice Training allows each practice and their teams to be trained together “anywhere-anytime”. Each session, usually between 30-120 minutes, will be hosted by one of our Prime Senior Trainers and Subject Matter Experts in a Zoom setting. This facilitates an intimate, highly engaging and interactive experience for your team. We have over 25 unique Virtual In-Practice Trainings and can also customise training to your needs.

Topics include:

• Practice Culture: Align your practice through its mission statement, culture, values and communication skills. Building towards your ideal practice with a consistent approach to patient communication.
• Exceptional Patient Experience: By learning how to create a consistent experience at each patient touch point, the patients experience will be memorable enough for them to return and also refer friends and family to the practice. Make the Patient Experience  your COMPETITIVE ADVANTAGE.
• Business Acumen for the Team: This will help your team understand how they each have a direct impact on the bottom-line success of the practice.
• Infection Prevention Training: The whole team needs to be aware of and working towards ensuring your practice remains compliant and ultimately infection free.
• Practice Systems: Consistent and excellence in patient experience, begins with strong systems.