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Lead, grow, develop your career, grow practice revenue & success.

Practice Manager Plans

Master the foundations of Practice Management and become the leader of your dental practice.

PM Network

$9.99/month + gst

Connecting the dots that will roadmap your path to becoming tomorrow’s successful Practice Managers.

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PM Academy

$145/month + gst

As a Prime Practice Certified Practice Manager, there is nothing you won’t be able to handle.

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Courses

Live Online Training  

Effective Leadership Communication

Learn effective leadership communication skills so even the toughest conversation don’t have to be tough.

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Live Online Training  

Virtual Primespeak

Primespeak has proven itself as a unique and effective approach to achieve an enhanced patient experience, increased case acceptance, increased patient retention and referrals.

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eLearning

Infection Prevention & Control

Infection Prevention is many things but there are some minimum requirements and Standard Precautions we can take to ensure the health and safety of the dental team and patients alike.

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Live Online Training

HR Systems: Induction & Onboarding

Proper induction of new team members is imperative to a smoothly run practice. Learn to effectively integrate new recruits into your team.

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Products & Services

HR Solution  

Advertise Pack

Advertise your role with us! We will assist with writing and posting the ad across various online job boards and social media, collate your responses and email resumes to you daily. You just contact those candidates you wish to meet!

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Coaching  

1 hour Coaching Session

The business of dentistry is more complex than ever before. Expectations of patients and team members within a practice have changed. Together with your coach, you will enhance collaboration and effectiveness within your team.

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In-Practice Services  

In-Practice Audit

Get the most accurate picture possible of the status of infection prevention measures in your practice. A Practice Audit is important to ensure your practice, your patients and your staff are protected from infection.

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Audit

Digital Marketing Audit & Analysis

If you’re already utilising digital marketing, do you know how well it’s working? Or are you interested to see how you compare in marketing to your competitors? Our audit can help you not only review your website, but also your marketing campaigns.

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Infection Prevention & Sterilisation  

Infection Prevention & Control Poster Set

Set of four A3 laminated posters to reinforce the safety requirements and infection prevention best practice.

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Infection Prevention & Sterilisation  

Policies & Procedures Manual

Prime Practice Infection Prevention & Control – Policy & Procedure Manuals are suitable for all dental practices regardless of the size or specialty.

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Live Online Training

Recall Systems

Find out why we call it Active Maintenance, how it can transform your practice, and enhance the ongoing oral health of your patients.

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Face-to Face Workshop

Power to the Practice Manager

‘Industry first’exclusive, critical training on business strategies, people management, patient service and your responsibilities as practice manager with regards to infection prevention.

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HR Services  

Employment Contracts

Ensure your employees are employed on the most up to date contracts. The contracts are prepared for each individual employee covering Full time, Part time and Casual employment.

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HR Services  

HR Toolkit

A comprehensive list of documentation to cover many aspects of HR within the workplace. All drafted and regularly reviewed by Employment Law experts and prepared for you by our HR specialists.

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Marketing

Content Planning for Dental Marketing

Adding up to date content for your marketing can feel daunting. Learn the tips and tricks to make content planning a positive experience and gain important time back to work on what you really want to.

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Live Online Training

Handling Emergencies

Identify the clear objectives of an Emergency Appointment to ensure your Front Office Team can take control of such situations effectively whilst maximising patient care.

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Client Testimonial

“Primespeak has enabled me to do more of the dentistry I love and for my patients to ask for it.”

Dr Ho

Australia

“I think I have attended Primespeak
4 or 5 times! Although they definitely should, dental schools don’t teach us these things. Patient communication is not something that we graduate knowing. I think dental students should be attending workshops like Primespeak Seminar so they can understand aspects of the non-clinical side of dentistry early on.”

Dr Al-Hassiny

USA

“If one can master these principles and concepts, case presentation will skyrocket – just by utilizing bits and pieces our case acceptance has already increased exponentially!”

Dr Bingham

USA

“…there is an increased patient knowledge & understanding of dental conditions and ultimately a natural want from patients for what’s best for them..”

Dr Lee

New Zealand

“Absolutely non-aggressive, non-scripted and non-invasive. I am very impacted by the experience and would like my fellow dentists from India to experience the ambrosia of Primespeak.”

Dr Kumaswarmy

India

“This course is fabulous. My only mistake was not bringing the entire team.”

Dr Hardin

USA

“All we have to say is WOW!! In our first two weeks back we closed (in the old vernacular) five cases. This last week, three. All zero conflict, all patients owning their situation.”

Dr Yakovitch

Canada

“Primespeak helped to remove the burden of stress when communicating with patients. I never feel rejected, because patients understand and feel empowered by the way I communicate and they are able to make their own decisions. They know that I am there to support them and make sure they are well-looked after. And that’s a great position to be in as a dentist.”

Dr Raditaolana

Australia

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