Payments
Please click through Frequently Asked Questions below. If you need additional information, please submit a question on the main FAQ page and one of our support team members will get back to you shortly.
We can email you a link to reset your password, go to https://engine.primepractice.com.au/password_request
We can email you a link to reset your password, go to https://primego.net/#/password-reset
Please visit the Prime Shop, click RESUBSCRIBE in My Subscription and update your credit card details by visiting this page.
Here is a video with instructions on how to sign up for PrimeGo
Here is a video to update your details in PrimeGo.
Please contact support@primepractice.com.au
After the 30 days free trial period, the Practice Managers Network trial has a 12-month commitment.
The Practice Manager Academy requires a 12-month commitment.