Practice Plans

Essential

Advanced

Premium

Click through your annual inclusions
Practice Management Solutions
HR Solutions
Infection Prevention and Controls
Marketing Powered By GDW
Practice Managers Network
Practice Management Solutions

Essential

  • 7 x Virtual Primespeak Workshop Seats
  • 2 x Customised Virtual In-Practice Training Sessions
  • 1 x Monthly Coaching Sessions (1 hour)
  • 1 x Monthly Subject Matter Expert Support Consultation (30 mins)

Advanced

  • 15 x Virtual Primespeak Workshop Seats
  • 3 x Customised Virtual In-Practice Training Sessions
  • 2 x Monthly Coaching Sessions (1 hour)
  • 1 x Monthly Subject Matter Expert Support Consultation (30 mins)

Premium

  • 6 x Half-day In-Practice Training & Consultation
  • Unlimited Virtual Primespeak Workshop Seats
  • 6 x Customised Virtual In-Practice Training Sessions
  • 2 x Monthly Coaching Sessions (1 hour)
  • 2 x Monthly Subject Matter Expert Support Consultation (30 mins)
  • 1 Weekly Coach Check-in (Email/SMS)
  • Annual Business Plan and Review
  • Monthly Business Analysis
  • 1 x Emotional Intelligence Assessment Report and Consultation

Included with all Plans

  • Unlimited Virtual Training on Systems for the team
  • Unlimited Virtual Leadership Workshops
  • Mastering Practice Ownership Online Workshops
  • Prime Training Library and Microlearning Videos
  • KPI Tracking & Analysis for your Practice
  • Goal Setting & Cashflow Projections
  • Team Questionnaires
  • Access to Practice Managers Network
  • Exclusive Prime Discounts
HR Solutions

Essential

  • 5 x HR Toolkit & Policies
  • 3 x Employment Contracts Templates
  • 1 x Advertise Pack for hiring

Advanced

  • Unlimited HR Toolkit & Policies
  • 5 x Employment Contracts Templates
  • 1 x Advertise Pack for hiring

Premium

  • Unlimited HR Toolkit & Policies
  • 8 x Employment Contracts Templates
  • 2 x Advertise Packs for hiring

Included with all Plans

Template Interview Questions

We have dental specific template questions for interviews for both support and clinical roles within the Practice.

Consultant Email & Phone Support

Access to email and phone of the consultant.

The HR Solutions team is managed by Bethan Flood, an experienced HR professional, who has worked in the HR sector for more than 20 years throughout Australia and New Zealand.

Bethan has a wealth of experience, having worked with a wide variety of SMEs, in a diverse range of sectors, throughout her career. She has extensive knowledge of all areas of human resources, including contracts, policies and procedures, performance management, award interpretation, job descriptions, workers’ compensation and safety initiatives.

Infection Prevention and Controls

Essential

  • 2 x Online Self Assessment Audit

Advanced

  • 2 x Online Self Assessment Audit

Premium

  • 3 x Online Self Assessment Audit

Included with all Plans

1 x Virtual In-Practice Training Sessions

Once per year – It is comprised of 2 x 2 hour sessions with your entire team via Zoom.

Consultant Email Support

Access to email support from the consultant.

Safety Poster Series

Set of four A3 laminated posters to reinforce the safety requirements and infection prevention best practice.

Policy & Procedure Manual (with updates)

It includes comprehensive policies and procedures for immediate implementation in your practice.

With a clinical background and a passion for dentistry, Megan Sharpe has experience in the dental industry throughout Australia and New Zealand of over 30 years.

At Prime Practice Infection Prevention & Control, we support practices to implement the right policies and procedures for success.

We audit, teach infection prevention, and help get the required documentation in place so your practice can manage infection prevention and meets all regulatory requirements.

Marketing Powered by GDW

Essential

  • 5 x Online Marketing Courses

Advanced

  • Unlimited Marketing Courses
  • Website + Digital Marketing Audit & Consultation

Premium

  • Unlimited Marketing Courses
  • Website + Digital Marketing Audit & Consultation

Included with all Plans

Website Consultation

Get an in-depth audit of your existing website and learn what’s working for you and what may be holding you back. Followed by a consultation.

1 x Website Audit Report with actionable recommendations

Get an in-depth audit of your existing website. The audit will give you actionable recommendations and changes you can make.

Consultant Email Support

Access to email support from the consultant.

Access to Webinar Library

Covering topics including social media, teledentistry, website communication tools and more

Marketing Toolkit

It is full of guides and infographics that help you understand basic dental marketing. We also include tips on before and after photography and regulations around reviews.

Chaz Puett has worked with dental clinics around the world to help grow new patient numbers and achieve marketing goals for all types of practices (generalists and specialists alike)

GDW partnered with Prime Practice to bring clients attractive, modern, user-friendly websites and world-class marketing services at affordable prices.

Great Dental Websites, or GDW, has helped over 850 dental professionals of all specialties create effective websites and marketing strategies for their dental practices.

Practice Managers Network

Included with all Plans

Connect with other practice managers from all around the world and be part of an exclusive family that fosters support and professional development.

  • Be a part of a network you can rely on, grow professionally, stay up-to-date and have access to all the latest practice management news, management hacks, and industry best practices and insights.
  • Access to practical content and resources that will help improve your day to day operations within your Practice and empower you to better support the Practice Owner.
  • Engage in our community driven Network Forums that will offer peer to peer insights, discussions and Q&As.
  • Upskill your knowledge of the role with our Learning on Demand options – Training Videos, Vlogs, Microlearning, Weekly Tips and Tricks, Live Webinars and Podcasts.

Testimonials

Having support from Prime, especially during those early years of financial struggle and more recently with COVID has made the biggest difference to me. I love most the respectful and honest way Prime communicates with me and my staff. A skill that they have imparted to me and my team. In the end, I humbly say that even though I am a sole practitioner, with Prime I do not feel alone.

Dr Gwendolin Flanagan

BDS (Syd Uni) GDDI (CSU)

I have been a part of Prime Practice since 2007 and they have taught me skills that have helped me create a positive team culture through effective leadership communication and how to successfully manage a busy practice that is thriving both financially and harmoniously. When it comes to leadership skills and training, Prime Practice have amazing insights and tools to help everyone become a better leader. The staff are so passionate about what they do and they inject that pride and passion into their training!

Dr Karen Dolbel

Practice Manager, Chinchilla Dental Practice

Client Story – Dr. Gwendolin Flanagan

Background

  • Solo dentist and PD stressed from the financial responsibilities of owning a practice.
  • Wanting to create financial security for her family and staff. To improve work life balance to ensure a long healthy life
  • Owner was already working working full time and stressed.

Objectives

  1. To receive personal coaching support to improve her business. Specifically Gwen wanted to experience support and have her hand held, rather than going it alone. Recognised that she can become fearful; and knows the negative impact of stress, she wants to have a long life, and coaching will help moderate stress.
  2. To increase profitability. Start tracking production and expenses to understand trends and support creating profitability and security for her practice, her family and her staff.
  3. To help her team grow through the workshops and improve patient communications, appointment book control and have procedures written.
  4. To increase her case acceptance and treatment planning communication.

Review

In 2020 Gwen successfully bought a property and built her own dental practice; creating a sense of control and financial stability for her future. During this time, Gwenhas developed strong protocols around all systems of the business. The practice collections have increased by 35% over 7 years, and hygiene represents 20% of total production. The strength of the practice hygiene department has continued to develop over the last 5 years.

A Key to Gwen’s success has been utilising Prime’s resources to support knowledge and manage wellbeing. Gwen believes Utilising every Prime training opportunity offered during COVID made a huge the difference to her business success and survival keeping the business intact and preventing it from falling over, ‘Gwen did everything Prime told her to do’.

Gwen reached out to utilise many of the services offered by Prime – Bethan Flood for HR, recruitment and trouble shooting. GDW for website design and support. Meg Sharpe for Infection Prevention and Control. Training and coaching is always a regular source of support for herself and sometimes her team to develop business growth

FAQs

How do I know which Plan is right for our Practice?

All Plans are designed for practices who recognise the power of combining workshops (to deliver content) with coaching (to customise the content and maximise implementation).

Whilst there are three Plans available, the most common Plan for most regular sized practices is the Essential Plan. You can always add services to your Essential Plan if and when the need arises.

One of our Consultants will work with you to determine your goals and clarify which Plan is right for you.

What if I don’t need everything in the Plan?

The Practice Plans contain a comprehensive mix of business services, coaching/consulting, and training. With over 25 years working with thousands of practices, we have a massive amount of resources available for our Plan clients. Success in any Plan doesn’t require utilizing everything that’s available – your coach will guide you to which services and resources you need in order to reach the specific goals for your practice.

And if you decide a Plan isn’t for you, we can always create a customised package of services to suit your needs.

Will we be locked into a long-term commitment?

We always want the Plan to be valuable and worthwhile, which is why we don’t lock you into anything long-term. If the Plan isn’t working for you, we’ll do what we can to make it work. But if it’s really not for you, then all we need is 3 calendar months’ notice.

How long will it take to see results from a Plan?

That really depends on where you’re starting from and where you want to end up. Some practices want to increase case acceptance and production, and in this sense, the Plan should very rapidly be a cash-flow positive experience. For other practices, the results are less tangible and more long-term, with a focus on more effective leadership and better team engagement.