Best Practice Phone skills will help your Front Office Coordinator to be better equipped to: * Create a better first experience for a new patient * Increase the conversion of calls into appointments * Create confidence in the patients and the team

Become a master of Appointment Book Control and elevate your practice's daily experience for your team and patients. Discover the difference that pre-blocking and running on time will make to your patient experience. Learn the best practices that will best support your patient booking needs.

Prevent cancellations and late arrivals to maintain the smooth flow of your practice and keep both patients and your team happy. Equip your team with protocols to manage cancellations efficiently and transform habitual tardiness into punctuality.

Become a master of Appointment Book Control and elevate your practice's daily experience for your team and patients. Discover the difference that pre-blocking and running on time will make to your patient experience. Learn the best practices that will best support your patient booking needs.

Join us for an in-depth exploration of Recall Systems' pivotal role in your practice's success. Discover why, at Prime Practice, we term recalls as "Active Maintenance".

Handling emergencies successfully without having to ‘squeeze’ patients into your appointment book and, at the same time, ensuring you manage their expectations, is not an easy task for the Front Office Team.

Best Practice Phone skills will help your Front Office Coordinator to be better equipped to: * Create a better first experience for a new patient * Increase the conversion of calls into appointments * Create confidence in the patients and the team