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Appointment Book Scheduling: COVID-19 & Beyond (D4W)

[Live online training] Control your appointment book so that it’s an ideal day at the practice every day. Discover the difference that pre-blocking and running on time will make to your patient experience. Learn the best practices that will best support your patient booking needs.

    • 111.78 US $
    • 1.5 Hours
    • 1.5 PD points

    How to Create a Positive Team Culture

    [Live online training] Building a positive and thriving workplace culture starts with the Leader. “If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” — John Quincy Adams Discover how to build a culture where team members have pride in what they do and are committed, engaged and inspired to do their best.

      • 590.00 US $
      • Up to 6 Hour
      • Up to 6 PD point

      Effective Leadership Communication

      [Live online training] Learn effective leadership communication skills so even the toughest conversation don’t have to be tough.

        • 590.00 US $
        • Up to 6 Hour
        • Up to 6 PD point

        Mastering Practice Ownership

        [Live online training] The business of dentistry is no longer just about exceptional clinical skills. Get the business fundamentals to run a successful practice and lead your team into the future with this 4 hours online seminar. Contact us if you wish to learn more.

          • 300.00 US $
          • 4 Hours
          • Up to 4 PD point

          Virtual Primespeak

          [Live online training] Primespeak has proven itself as a unique and effective approach to achieve an enhanced patient experience, increased case acceptance, increased patient retention and referrals. Price varies by dental role.

            • 750.00 US $1,500.00 US $
            • 12 (over 3 sessions) Hours
            • Up to 12 PD point

            HR SYSTEMS: Reviews and Performance

            [Live online training] Learn exactly how to set expectations and use competencies as key measures of success! Contact us if you wish to learn more.

              • 109.00 US $
              • 1 Hour
              • 1 PD point

              HR SYSTEMS: Induction and Onboarding

              [Live online training] All the tools and systems you'll need to set your new team members up for success!

                • 109.00 US $
                • 1 Hour
                • 1 PD point

                Appointment Book Scheduling: COVID-19 & Beyond

                [Live online training] Control your appointment book so that it’s an ideal day at the practice every day. Discover the difference that pre-blocking and running on time will make to your patient experience. Learn the best practices that will best support your patient booking needs.

                  • 159.00 US $
                  • 1.5 Hours
                  • 1.5 PD points

                  Handling Emergencies COVID-19 & Beyond

                  [Live online training] Identify the clear objectives of an Emergency Appointment to ensure your Front Office Team can take control of such situations effectively whilst maximising patient care.

                    • 109.00 US $
                    • 1 Hour
                    • 1 PD point

                    Cancellations & Late Patients: COVID-19 & Beyond

                    [Live online training] Minimise disruption to your ideal day by preventing cancellations and keeping your patients and team happy too. Support your team to manage cancellations effectively through the use of protocols, and transform your regularly late patients into punctual patients.

                      • 109.00 US $
                      • 1 Hour
                      • 1 PD point

                      Huddles & Team Meetings : COVID19 & Beyond

                      [Live online training] Build enthusiasm, generate commitment and inspire your team by learning how to conduct a well-facilitated daily meeting that will improve team work and the effectiveness of internal communications.

                        • 109.00 US $
                        • 1 Hour
                        • 1 PD point

                        HR SYSTEMS: Recruitment

                        [Live online training] Learn how to analyse the need for new team members, and how to find and hire the right person for the job. Contact us if you wish to learn more.

                          • 153.96 US $159.00 US $
                          • 1.5 Hours
                          • 1.5 PD points

                          Maximising a Hygiene / OHT Department : COVID-19 & Beyond

                          [Live online training] Having a hygienist/OHT can be a great source of relief for a Dentist, but it can be fraught with cancellations and no shows. Discover the systems and communication skills to maximise collaboration between the Dentist and the Hygienist / OHT to set yourselves up for success!

                            • 209.00 US $
                            • 2 Hours
                            • 2 PD points

                            Recall Systems: Beyond COVID19

                            [Live online training] Find out why we call it Active Maintenance, how it can transform your practice, and enhance the ongoing oral health of your patients.

                              • 255.00 US $
                              • 2.5 Hours
                              • 2.5 PD points

                              Best Practice Phone Skills: COVID-19 & Beyond - Part 2

                              [Live online training] When a prospective patient calls your practice, there is still a lot of work required to get them on-board as a new patient. Without training, inbound calls in a busy practice may often be treated as an unwelcome interruption to the front office’s day.

                                • 232.50 US $
                                • 2.5 Hours
                                • 2.5 PD points

                                Best Practice Phone Skills: COVID-19 & Beyond - Part 1

                                [Live online training] When a prospective patient calls your practice, there is still a lot of work required to get them on-board as a new patient. Without training, inbound calls in a busy practice may often be treated as an unwelcome interruption to the front office’s day.

                                  • 232.50 US $
                                  • 2.5 Hours
                                  • 2.5 PD points

                                  Infection Prevention Part 1: Compliance

                                  [Live online training] It’s crucial to protect our patients, ourselves and the practice. At this Live Online Training session we detail the current essential guidelines and regulations to Get Safe, Be Safe and Stay Safe.

                                    • 159.00 US $
                                    • 1.5 Hours
                                    • 1.5 PD points

                                    Infection Prevention Part 2: Standard Precautions

                                    [Live online training] Standard Precautions make up an integral part in maintaining effective Infection Prevention management so that your entire practice is always safe and compliant. To achieve this, every practice needs to implement consistent processes so that everyone is always doing the right thing.

                                      • 159.00 US $
                                      • 1.5 Hours
                                      • 1.5 PD points

                                      Infection Prevention Part 3: Sterilisation

                                      [Live online training] All branches of Infection Prevention & Control in the dental practice lead to sterilisation and how effectively your instruments and devices are reprocessed to stop the spread of infectious diseases. Sterilisation is the end goal that ensures our team members and patients are safe.

                                        • 159.00 US $
                                        • 1.5 Hours
                                        • 1.5 PD points