Events Listing

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Appointment Book Scheduling: COVID-19 & Beyond (D4W)

[Live online training] Control your appointment book so that it’s an ideal day at the practice every day. Discover the difference that pre-blocking and running on time will make to your patient experience. Learn the best practices that will best support your patient booking needs. This event is for D4W members exclusively.

    • 113.05 US $
    • 1.5 Hours
    • 1.5 PD points

    Become a More Resilient Leader

    [Live online training] Coping with disruptive changes and having the ability to be resilient in today’s rapidly changing workplace has become a crucial capability for high performing leaders. Learn how to identify, reduce and manage the risk of workplace stress and improve employee resilience and wellbeing.

      • 590.00 US $
      • Up to 6 Hour
      • Up to 6 PD point

      Leading for Results

      [Live online training] Create a team that is motivated by achieving results for the success of the practice. Team members who understand the direction and the numbers of the business will be more engaged to assist in the growth of the practice.

        • 590.00 US $
        • Up to 6 Hour
        • Up to 6 PD point

        Leadership Adaptability and Flexibility

        [Live online training] Boost your leadership capabilities and realise your full potential and the potential of your team and practice. Self-awareness is a vital capability for leadership. Learn and practice a flexible leadership style in order to respond to team members’ different development levels and to the ever-changing external demands and influences.

          • 590.00 US $
          • Up to 6 Hour
          • Up to 6 PD point

          Strategies to Improve the Patient Experience

          [Live online training] The Patient Experience (PX) has become the key point of difference and is your new competitive edge. Learn how to take the patient experience to a higher level by creating a patient-focussed culture.

            • 590.00 US $
            • Up to 6 Hour
            • Up to 6 PD point

            How to Create a Positive Team Culture

            [Live online training] Building a positive and thriving workplace culture starts with the Leader. “If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” — John Quincy Adams Discover how to build a culture where team members have pride in what they do and are committed, engaged and inspired to do their best.

              • 590.00 US $
              • Up to 6 Hour
              • Up to 6 PD point

              Effective Leadership Communication

              [Live online training] Learn effective leadership communication skills so even the toughest conversation don’t have to be tough.

                • 590.00 US $
                • Up to 6 Hour
                • Up to 6 PD point

                Mastering Practice Ownership

                [Live online training] The business of dentistry is no longer just about exceptional clinical skills. Get the business fundamentals to run a successful practice and lead your team into the future with this 4 hours online seminar. Contact us if you wish to learn more.

                  • 300.00 US $350.00 US $
                  • 4 Hours
                  • Up to 4 PD point

                  Virtual Primespeak

                  [Live online training] Primespeak has proven itself as a unique and effective approach to achieve an enhanced patient experience, increased case acceptance, increased patient retention and referrals. Price varies by dental role.

                    • 750.00 US $1,500.00 US $
                    • 12 (over 3 sessions) Hours
                    • Up to 12 PD point

                    HR SYSTEMS: Reviews and Performance

                    [Live online training] Learn exactly how to set expectations and use competencies as key measures of success! Contact us if you wish to learn more.

                      • 109.00 US $
                      • 1 Hour
                      • 1 PD point

                      HR SYSTEMS: Induction and Onboarding

                      [Live online training] All the tools and systems you'll need to set your new team members up for success!

                        • 109.00 US $
                        • 1 Hour
                        • 1 PD point

                        Appointment Book Scheduling: COVID-19 & Beyond

                        [Live online training] Control your appointment book so that it’s an ideal day at the practice every day. Discover the difference that pre-blocking and running on time will make to your patient experience. Learn the best practices that will best support your patient booking needs.

                          • 159.00 US $
                          • 1.5 Hours
                          • 1.5 PD points

                          Handling Emergencies COVID-19 & Beyond

                          [Live online training] Identify the clear objectives of an Emergency Appointment to ensure your Front Office Team can take control of such situations effectively whilst maximising patient care.

                            • 109.00 US $
                            • 1 Hour
                            • 1 PD point

                            Cancellations & Late Patients: COVID-19 & Beyond

                            [Live online training] Minimise disruption to your ideal day by preventing cancellations and keeping your patients and team happy too. Support your team to manage cancellations effectively through the use of protocols, and transform your regularly late patients into punctual patients.

                              • 109.00 US $
                              • 1 Hour
                              • 1 PD point

                              Huddles & Team Meetings : COVID19 & Beyond

                              [Live online training] Build enthusiasm, generate commitment and inspire your team by learning how to conduct a well-facilitated daily meeting that will improve team work and the effectiveness of internal communications.

                                • 109.00 US $
                                • 1 Hour
                                • 1 PD point

                                HR SYSTEMS: Recruitment

                                [Live online training] Learn how to analyse the need for new team members, and how to find and hire the right person for the job. Contact us if you wish to learn more.

                                  • 155.71 US $159.00 US $
                                  • 1.5 Hours
                                  • 1.5 PD points

                                  Maximising a Hygiene / OHT Department : COVID-19 & Beyond

                                  [Live online training] Having a hygienist/OHT can be a great source of relief for a Dentist, but it can be fraught with cancellations and no shows. Discover the systems and communication skills to maximise collaboration between the Dentist and the Hygienist / OHT to set yourselves up for success!

                                    • 209.00 US $
                                    • 2 Hours
                                    • 2 PD points

                                    Recall Systems: Beyond COVID19

                                    [Live online training] Find out why we call it Active Maintenance, how it can transform your practice, and enhance the ongoing oral health of your patients.

                                      • 255.00 US $
                                      • 2.5 Hours
                                      • 2.5 PD points

                                      Best Practice Phone Skills: COVID-19 & Beyond - Part 2

                                      [Live online training] When a prospective patient calls your practice, there is still a lot of work required to get them on-board as a new patient. Without training, inbound calls in a busy practice may often be treated as an unwelcome interruption to the front office’s day.

                                        • 232.50 US $
                                        • 2.5 Hours
                                        • 2.5 PD points

                                        Best Practice Phone Skills: COVID-19 & Beyond - Part 1

                                        [Live online training] When a prospective patient calls your practice, there is still a lot of work required to get them on-board as a new patient. Without training, inbound calls in a busy practice may often be treated as an unwelcome interruption to the front office’s day.

                                          • 232.50 US $
                                          • 2.5 Hours
                                          • 2.5 PD points

                                          Infection Prevention Part 1: Compliance

                                          [Live online training] It’s crucial to protect our patients, ourselves and the practice. At this Live Online Training session we detail the current essential guidelines and regulations to Get Safe, Be Safe and Stay Safe.

                                            • 159.00 US $
                                            • 1.5 Hours
                                            • 1.5 PD points

                                            Infection Prevention Part 2: Standard Precautions

                                            [Live online training] Standard Precautions make up an integral part in maintaining effective Infection Prevention management so that your entire practice is always safe and compliant. To achieve this, every practice needs to implement consistent processes so that everyone is always doing the right thing.

                                              • 159.00 US $
                                              • 1.5 Hours
                                              • 1.5 PD points

                                              Infection Prevention Part 3: Sterilisation

                                              [Live online training] All branches of Infection Prevention & Control in the dental practice lead to sterilisation and how effectively your instruments and devices are reprocessed to stop the spread of infectious diseases. Sterilisation is the end goal that ensures our team members and patients are safe.

                                                • 159.00 US $
                                                • 1.5 Hours
                                                • 1.5 PD points