Please click through Frequently Asked Questions below. If you need additional information, please submit a question on the main FAQ page and one of our support team members will get back to you shortly.
A recording is available for 5 days for the following:
Infection Prevention Part 1: Compliance
Infection Prevention Part 2: Standard Precautions
Infection Prevention Part 3: Sterilisation
BPPS: Best Practice Phone Skills Part 1
BPPS: Best Practice Phone Skills Part 2
Maximising a Hygiene / OHT Department
HR SYSTEMS: Recruitment
HR SYSTEMS: Induction and Onboarding
HR SYSTEMS: Reviews and Performance
Huddles and Team Meetings
Cancellations and Late Patients
Appointment Book Scheduling
A recording is available for 2 days for the following:
Effective Leadership Communication
How to Create a Positive Team Culture
Strategies to Improve the Patient Experience
Leader as Coach
Leading for Results
Become a More Resilient Leader
There is no recording available for:
Mastering Practice Ownership
What do I do if I can’t attend a workshop or need to change attendance numbers for a workshop I have already registered for?
1 CPD point is given for each hour attended at a workshop/training session.
Once you have completed the workshop you will receive a certificate that includes details of the CPD points accrued.
All dental practitioners are required to maintain their own records detailing their CPD activities for audit purposes (keeping your certificate on file).
For New Zealand Dental Association the six-digit CPD code will be given out at the completion of the workshop.