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Blogs
Explore our blog for expert insights that will elevate your Dental practice. From boosting profitability and developing leadership skills to enhancing patient experiences and communication, our posts cover it all. Dive into business strategies and innovative patient engagement techniques to stay ahead in the industry.
What is being said on the phone?
Being the person at the dental front desk is a huge challenge. You are balancing the patients in front of you, the daily schedule, the...
Daleen Kupsch
Aug 6, 20242 min read
Make it Mechanical!
The IPC equivalent of digital dentistry is… manual vs mechanical instrument reprocessing. What is the best direction to take for your...
Meg Sharpe
Aug 1, 202412 min read
Why you should consider coaching
Here are five reasons why practice owners and practice managers are seeking coaching. Most practice owners and managers understand the...
Daleen Kupsch
Jul 25, 20243 min read
Something to smile about...Celebrating Dental Assistants
"Thanks for a great day"—such a simple phrase, such a huge impact. Have you thanked your dental assistant lately? Being acknowledged for...
Meg Sharpe
Jul 22, 20247 min read
The Responsibility of Front Office Coordinators in Scheduling Appointments
The Responsibility of Front Office Coordinators in Scheduling Appointments Front Office Coordinators (FOCs) are typically responsible for...
Louise Howlett
Jul 15, 20242 min read
Improving Work-Life Balance as an Associate Dentist
Let’s call a spade a spade… Dentistry is an emotional rollercoaster of a profession. We are scientists, psychologists, engineers, and...
Dr Jamie Workman
Jun 24, 20244 min read
Getting the foundations in place
‘Keep it simple’ they say… a common recommendation when it comes to approaching the common question “How do I know we’ve got really good...
Meg Sharpe
Jun 19, 20249 min read
4 Ways to Reduce the Risk of Patient Backlash
When diagnosing as a dentist, there is always the chance of a backlash from patients where they could react negatively. Sometimes it is...
Brett Churnin
Jun 1, 20243 min read
Handling Treatment Plan Divergence – Strategies for Aligning Associate Dentists’ Approach
In a multi-dentist practice, Associate Dentists can have diverse clinical approaches when developing treatment plans for patients. While...
Dr Jamie Workman
May 24, 20244 min read
THINKing in Dentistry
The power of Whole Brain THINKing in the practice, the team and individuals. A quality managed approach is key in the world of infection...
Meg Sharpe
May 21, 202412 min read
Ten Essential Steps for Leaders to Effectively Manage Workplace Gossip
When practice leaders notice an upturn in team gossip, which can often correlate with slower business periods, it’s crucial to act...
Louise Howlett
May 17, 20242 min read
Are you experiencing “The Rejected Dentist Syndrome”?
When we ask dentists the question “if we looked into the mouths of everyone in the population, would we see more under-treatment or...
Brett Churnin
May 1, 20243 min read
Effective Onboarding for Associate Dentists: A Guide for Owners
The onboarding process for Associate Dentists is crucial for establishing a solid foundation for their long-term success. Despite this,...
Dr Jamie Workman
Apr 24, 20244 min read
Practice Makes Perfect when Mastering Patient Conversations
Effective communication with patients is a necessity in any successful dental practice. Every interaction counts towards patient...
Louise Howlett
Apr 22, 20243 min read
Credabl and Prime Practice Join Forces
Credabl and Prime Practice have progressed to the next phase in their long-term plans for growth, with Credabl completing the acquisition of
Prime Practice
Apr 19, 20243 min read
Build patient trust with your Position Statement
Think for a moment about somebody you really trust. It might be a family member or close friend. It might be a professional person such...
Brett Churnin
Apr 8, 20243 min read
Understanding the Lifetime Value of a Patient
As owners and leaders in your business, you know that having longstanding, loyal patients is positive – we all want our patients to come bac
Louise Howlett
Mar 26, 20243 min read
Managing Patient Complaints About an Associate Dentist: Best Practices for Practice Owners
Patient complaints are an inevitable part of running a dental practice, and how these complaints are addressed can significantly impact...
Dr Jamie Workman
Mar 22, 20244 min read
Four barriers that prevent patients from choosing optimum treatment
When dentists offer treatment options, they do so with the patient’s optimum oral health in mind. It seems logical that a person should...
Brett Churnin
Mar 11, 20243 min read
The Key Issues that Associate Dentists Have with Owners and Their Practices
The dynamic relationship between Associate Dentists and Practice Owners plays a crucial role in the success and harmony of a dental...
Dr Jamie Workman
Feb 29, 20244 min read
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