Accounts

Please click through Frequently Asked Questions below. If you need additional information, please submit a question on the main FAQ page and one of our support team members will get back to you shortly.

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I didn’t receive an invoice after registering for a workshop

Categories: Payments, Accounts, Sales
Please email the following details to accounts@primepractice.com.au: – Full Name; – Practice Name; – Unique Email Address; – Workshop name and date; – Invoice/Order number (if you have it).
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I’d like to request a tax invoice

Categories: Accounts, Sales, Payments

Please email the following details to accounts@primepractice.com.au:
– Full Name;
– Practice Name;
– Unique Email Address;
– Workshop name and date;
– Invoice/Order number (if you have it).

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Can I pay with AMEX?

Categories: Payments, Accounts, Sales

We accept AMEX in Australia only.

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How do I update my payment details for my subscription as my credit card declined as it has expired?

Categories: Payments, Subscriptions, Accounts, Sales, IT Support

You can update your payment details by logging into your account

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How do I update my details in PrimeGo

Categories: Subscriptions, Accounts, Login, eLearning, IT Support

Here is a video to update your details in PrimeGo.

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