Front Office Training
The front office team are responsible for creating a smoothly run practice on a daily basis. This course will help your team rediscover the joys of working in a low-stress environment by preventing problems from occurring, leading to a more relaxed and fun work environment for the whole team. The dentist and team will leave this course with a stronger sense of control in all interactions with patients.
Scheduling for success
- Systems and techniques you can immediately implement to take the stress out of the front office.
- Unique appointment book management skills.
- Skills to create an ideal day for the dentist and team.
- Scheduling skills to minimise cancellations and failed appointments.
- How to prevent emergency patients from ruining your day.
Taking control of your front office
- More effective communication skills.
- How to prevent patients from falling through the cracks in your systems.
- Systems and procedures you can easily implement to minimise interruptions.
This course is accredited with Continuing Professional Development (CPD) points by Dental Practice Board of Victoria (DPBV). Please contact us with any CPD queries at cpd@primepractice.com.au.
Next steps
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Register online |
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Download Front Office Training 2010 flyer and registration form |
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Download Front Office Training 2011 flyer and registration form |
Upcoming dates for Front Office Training
Oct 13, 2010
Intercontinental, Wellington
Oct 18, 2010
Prime Headquarters, Sydney
Oct 27, 2010
The Sebel Playford, Adelaide
Oct 29, 2010
Crowne Plaza, Melbourne
Nov 5, 2010
Stamford Plaza, Brisbane
Sep 7, 2011
The Sebel Playford, Adelaide
Sep 14, 2011
Hyatt, Perth
Sep 21, 2011
Prime Headquarters, Sydney
Sep 27, 2011
Brisbane Marriott Hotel, Brisbane
Sep 28, 2011
Duxton, Wellington
Sep 30, 2011
Langham Hotel, Auckland
Oct 12, 2011
Rydges on Swanston, Melbourne